At Magnet District, we aim to deliver your order safely and as quickly as possible. All orders are processed within 7 days after payment confirmation. Orders are not processed or shipped on Sundays or public holidays. In case of high demand or unforeseen delays, processing times may be slightly extended, but we will keep you informed.
Once shipped, orders are typically delivered within 3–7 business days, depending on your location and courier partner availability. Please note that these are estimated timelines and not guaranteed delivery dates.
Shipping charges, if applicable, are calculated and displayed at checkout. We may also offer free shipping on selected products or during promotional offers.
After your order is shipped, you will receive a tracking link via SMS or email, allowing you to track your shipment in real time.
While we strive for timely delivery, delays may occur due to courier issues, weather conditions, high order volumes, or incorrect/incomplete shipping details. Magnet District is not liable for delays caused by third-party courier services, but we will always assist you in tracking your order.
Please ensure your shipping address is accurate at checkout. If delivery fails due to an incorrect address or recipient unavailability, re-delivery charges may apply. Any eligible refunds in such cases may be adjusted after deducting shipping costs.
If your package arrives damaged, we recommend not accepting it if visibly tampered (where possible), recording an unboxing video, and contacting us within 7 days at districtmagnet@gmail.com with proof. We will assist you with a replacement or resolution.
For any shipping-related queries, feel free to contact us at districtmagnet@gmail.com.