Shipping policy
At Magnet District, we aim to deliver your order safely and as quickly as possible. This Shipping Policy outlines how we process, ship, and deliver your orders.
1. Order Processing Time
- All orders are processed within 7 days after payment confirmation
- Orders are not processed or shipped on Sundays or public holidays
- In case of high demand or unforeseen delays, processing time may be extended (we’ll keep you informed)
2. Shipping Time
- Estimated delivery time: 3–7 business days
Delivery timelines may vary based on your location and courier partner availability
Please note: These are estimated timelines and not guaranteed delivery dates.
3. Shipping Charges
- Shipping charges (if any) will be calculated and displayed at checkout
- We may offer free shipping on selected products or promotional offers
4. Order Tracking
- Once your order is shipped, you will receive a tracking link via SMS/email
- You can track your order in real-time through the provided link
5. Delays in Delivery
While we do our best to ensure timely delivery, delays may occur due to:
- Courier or logistics issues
- Weather conditions or natural disruptions
- High order volumes
- Incorrect or incomplete shipping address
Magnet District is not liable for delays caused by third-party courier services, but we will always assist you in tracking your order.
6. Incorrect Address or Failed Delivery
- Please ensure that your shipping details are accurate at checkout
- If a delivery fails due to an incorrect address or unavailability of the recipient:
- Re-delivery charges may apply
- Refunds (if applicable) may be adjusted after deducting shipping costs
7. Damaged Packages in Transit
If your package arrives damaged:
- Do not accept the package if visibly tampered (if possible)
- Record an unboxing video
- Contact us within 7 days at districtmagnet@gmail.com with proof
We will assist you with a replacement or resolution.
8. Contact Us
For any shipping-related queries, feel free to reach out:
Email: districtmagnet@gmail.com