Privacy policy

Welcome to Magnet District. Your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to provide better services and improve your shopping experience.

a. Personal Information

When you interact with us, we may collect:

Full name
Phone number
Email address
Shipping and billing address
Payment information (processed securely through third-party payment gateways)

b. Non-Personal Information

We may automatically collect:

IP address
Browser type and version
Device type
Website usage data (pages visited, time spent, etc.)

c. Order & Transaction Information

Products purchased
Order history
Payment and transaction details

2. How We Use Your Information

We use your information for the following purposes:

To process and deliver your orders
To communicate order confirmations, updates, and support
To improve website functionality and user experience
To send promotional offers and marketing communications (only if you opt in)
To prevent fraud and ensure secure transactions
To comply with applicable legal obligations under Indian laws

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience.

Cookies help us to:

Remember your preferences and cart items
Understand user behavior and improve our website
Provide relevant content and advertisements

You can disable cookies through your browser settings. However, doing so may limit certain functionalities of the website.

4. Third-Party Services

We may share your information with trusted third-party service providers, including:

Payment gateways (e.g., Razorpay, PayU, Stripe, etc.)
Shipping and logistics partners
Analytics providers (such as Google Analytics)
Marketing and communication platforms

These third parties only use your data to perform specific services on our behalf and are obligated to protect your information.

We are not responsible for the privacy practices of third-party websites or services linked on our platform.

5. Data Security

We take reasonable security measures to protect your personal information, including:

Secure Socket Layer (SSL) encryption
Restricted access to sensitive data
Regular system monitoring and updates

While we strive to protect your data, no method of transmission over the internet is completely secure. Therefore, we cannot guarantee absolute security.

6. Customer Rights

Under applicable laws, including the Information Technology Act, 2000, you have the right to:

Access the personal data we hold about you
Request correction or update of inaccurate information
Request deletion of your personal data (subject to legal and operational requirements)
Withdraw consent for marketing communications at any time

To exercise your rights, please contact us at [EMAIL ADDRESS].